Visit the Student Services department pages for current service hours and details on how to connect with staff in person or remotely.
Make an appointment
Advisors are primarily available to meet with you virtually by phone or Zoom with limited availability in-person on campus. Appointments are 30 minutes in length and are required for questions related to transfer, course planning and graduation checks. To schedule an appointment, please call the Advising Center or schedule it online through Navigate.
Accounting & Fees staff are available to meet with you in person, by phone or email. Please call or email Accounting & Fees with any questions or concerns about payments, tuition due dates, tax forms or BankMobile issues.
Make an appointment
Admissions Representatives are available to meet with you by phone or Zoom (video call). Appointments are 30 minutes in length. Please book an appointment online, call, or email Admissions to schedule your virtual appointment. In-person information sessions and appointments are also available. To get started, apply online.
To schedule an appointment with the CARE Center, please call or email us. Services will be provided in person, and remote via phone, email or Zoom (video call). Counseling appointments, and other support are still available. United HealthCare is providing free mental health support via phone to any student who is experiencing anxiety or stress due to the COVID-19 pandemic. Their toll-free number is staffed 24/7 by trained mental health specialists. Students can reach it by calling 866-342-6892. Visit the Counseling web page and the state of Minnesota for additional mental health resources available 24/7.
The Community Connections Resource Center provides support and resources for food, housing, transportation, insurance, emergency funds, and other needs through this challenging time. Please visit our webpage for campus and community resources. Schedule an appointment with the CARE Center to determine eligibility and complete an application.
We encourage NHCC members to stay connected through our new website https://nhccdiversityoffice.wixsite.com/diversity which will include weekly virtual social hours, student-led presentations and blog postings relevant to diversity and equity. We will be available for Zoom meetings and email.
Students whose first language is not English or students who did not go to school in the U.S. grades 5-12 are encouraged to meet with the EAP advisor, Virginia Ferlet.
Hours: Visit English Language for Academic Purposes (EAP)
Financial Aid staff are available to meet with you in person, phone, Zoom (video call), or email. Please call or email the Financial Aid Office to schedule your appointment. If you require in-person assistance with filling out a FAFSA, please call the Financial Aid Office in advance to schedule an appointment.
Upload Financial Aid documents here:
Secure Upload for Financial Aid Documents
The Foundation staff are available meet with you in person, by phone, Zoom (video call), or email. The Foundation office is located in the Educational Services building (ES 10) past the student services windows, immediately past room ES 40.
The health clinic is offering in-person services. No appointment required, just stop in during scheduled hours. Visit the Health Clinic webpage for hours, services and additional information.
You can stop by the Info Center in the Educational Services building for directions and information for campus resources, departments, and offices. You can also call or email us and we can help you with your question or guide you to a specific point of contact.
Resources for International Students
Find specific information for international student services related to COVID-19
International Advisor Appointments
International student advisors are available to meet with you by phone, Zoom or in-person. Appointments are 30 minutes in length and are required for questions related to academic planning, travel, or international student needs. To schedule an appointment, please call the Advising Center or schedule it online through Navigate.
We are open and available in person and remotely for all library services. See available library services through our website.
You can receive remote research assistance via email, phone, Zoom (video call), or the Chat Reference. Please contact the librarians to schedule appointments.
Our online courses are offered using D2L Brightspace learning management system, enabling online students to receive the same learning experience, as well as the same rigor and academic standard, as face-to-face courses. Like traditional face-to-face courses, no online course is exactly the same. Some incorporate the latest multi-media technology and others rely on more traditional online learning tools. Some courses require high degrees of student interaction, and others are more self-paced. Feel free to contact individual faculty and ask them about their specific online teaching style.
D2L Brightspace Login
Login to D2L Brightspace using the following webpage:
D2L Brightspace System Status
Need Help with Brightspace?
Minnesota State Service Desk
New student Orientation is a two-step process. First, new students complete an Online Orientation that includes quizzes that must be passed. Selecting the Orientation link will take students to D2L Brightspace. Students should have their StarID and password (created during the application process) ready to log in. Students will select NHCC Student Orientation and watch the video for how to get started. Next, new students attend a virtual registration session that includes one-to-one remote academic advising and course registration assistance. To schedule your registration session, contact the Advising Center.
Records and Registration staff are available to meet with you in person, phone, Zoom (video call), or email. Please call or email Records and Registration for any questions or requests. Visit the Records and Registration webpage for registration information. If you need to submit an Educational Data Release Form, click here to view options for submitting.
All Student Life staff are available to meet with you in person, by phone or Zoom (video call). Please email firstname.lastname@example.org or the individual you would like to contact directly to schedule your virtual appointment. Additionally, the Office of Student Life is open for drop-in questions or assistance.
The Testing Center will be working both on campus and remotely this semester. To schedule a placement test, please schedule your placement testing in RegisterBlast. Please visit the Testing Center page for current information regarding other testing services and programs. You can call or email us with further questions.
Accounting & Fees staff are available to meet with you in person, by phone or email. Please call or email Accounting & Fees with any questions or concerns about payments, tuition due dates, tax forms or BankMobile issues. If this time does not work for you, please contact us to make alternative arrangements.
Email: Student Account & General Questions email@example.com, Third Party Authorizations & Questions firstname.lastname@example.org
Hours: Visit Tuition and Payment Information
Students will be able to work with tutors through a number of methods. Click here to learn more about Remote Tutoring services. Click here for Tutoring Front Desk help Monday-Thursday 9-11 a.m. and 3-5 p.m.
A bill has been passed by the Senate and House to allow VA students to keep receiving their monthly housing allowance and to allow payments to remain the same for them even though all their classes will be switching from resident training (on campus) to distance training (online). There’s no action needed on the student’s part. Additionally, Veterans Benefits Administration (VBA) Regional Offices are closed to the public starting today. The regional offices are still providing services, but just not in person. Questions related to Education Benefits please call: 1-888-442-4551. All other questions VA-related, please call: 1-800-827-1000. Students can also visit www.va.gov to get information about benefits, file a claim, and updates about services provided (around COVID-19 impacts).
WIELC offers support with exploring career options and pathways, experiential learning, and assistance with the job search. We are available to meet with you in person, by phone or Zoom (video call), and can connect with you via email.
Hours: Visit Workforce Innovation & Experiential Learning Center.