Covid 19 Student Resource banner

Due to growing concern regarding Coronavirus Disease 2019 (COVID-19) North Hennepin Community College has provided resources to help students learn from home. Please check out our student resources page.

  • Computers/Computer Labs

    • NHCC Computer Lab– Students may access the computer lab located in Center for Business & Technology (CBT 158) during campus building hours.
    • Free Refurbished – NHCC is partnering with Minnesota Computers for Schoolsto make refurbished laptops available to students in need. These laptops are donated by businesses, generally three years old, and include newly installed Windows operating system. Follow instructions to apply.
    • NHCC Laptop Checkout – NHCC is offering a limited supply of laptops for students to check out. To request a laptop loaner, email with the subject “Student Laptop Checkout.”
  • Email


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    North Hennepin Community College uses Office 365 for student email. Office 365 provides email, online storage (OneDrive), and the Microsoft Office suite.

    Logging into E-mail

    Reset my Password

    Help using Office 365

    There are a few resources available to assist you in learning how to use your Office 365 e-mail:

    E-mail on my Phone

    The Office 365 Help Site provides instructions and wizards to assist you in sending email to your phone. Use the “Mobile Phone Setup Wizard”. Additional information you will need:

    • Domain/Username =
      (*if DOMAIN and USERNAME are separate fields, leave DOMAIN blank and enter the information in the USERNAME field)

    • Password = your StarID password

    • Server Name =
      (*sometimes using “” works instead)

  • Student and Employee Remote Access

    Use the remote access client in your web browser to access employee S: drive files and student programs like Adobe Creative Cloud and other school applications. Click the "Remote Access" button below and log in with your StarID and Password.

  • Printing

    NHCC has printers that are connected to campus computers, the 9 printer stations are shown on the map:
    Map showing printer locations for student use.

    Printing Guidelines/Information

    • Instructions to print are posted near campus computers.
    • Students log-in to their account using their StarID.
    • Community members create an account and can access computers located in the ES building.
    • The cost for a double-sided black and white print/copy is 10 cents per page.
    • The cost for a color print/copy is 40 cents per side.
    • Cash only and correct change is needed. Unused deposits can be used for future print jobs, but you will not receive a refund
    • Instructions for Wi-Fi Printing. You must use your StarID and StarID password as your login when it prompts you.
  • Software

  • StarID

    What is a StarID?
    StarID is a single username that allows you to log into any of your technology applications at North Hennepin and within the Minnesota State system. The StarID format consists of two letters followed by four numbers, followed by two letters, such as ab1234cd. You can use the same StarID at every participating Minnesota State institution.

    Activating your StarID
    To activate your StarID:
    1) Click here to begin
    2) Under Students, click Tech ID (Student ID)

    • In the Institution field, select North Hennepin Community College
    • In the Tech ID field, enter your eight-digit Student ID number 
    • Enter your social security number and click Continue

    3) Enter and re-enter your new password
    4) Select your preferred email address
    5) Click the box acknowledging data stewardship responsibilities
    6) Click Activate StarID

    Options for getting help with your StarID

  • NHCC Mobile Apps

  • Training

    • Hoonuit - Free online software training website
    • Software Access and Training - Training resources for new and current software that you have access to as a student or employee of North Hennepin Community College.
  • Internet/Wi-Fi

    • NHCC Wi-Fi –Students can access Wi-Fi in student parking lots. (Stronger signal closer to buildings). On device, select eduroam network, then log in with
    • Comcast– Access low-cost internet service, including 60-days free, plus low-cost computer options. Click here to learn more.
    • USI Wireless – USI opened their WiFi network in Minneapolis for those that may need temporary internet access.Click here to learn more.
  • Adobe Spark

    Adobe Spark allows student to create visual stories using web, graphic and video. It is free for students. Go to to start building your project. See attached Adobe Spark login instructions on how to get access. Learn more about Adobe Spark 

  • Microsoft Development Software

    Azure for Education is the developer tools and learning resources students and educators need to build cloud-based skills.

    Students can jump-start their careers and innovation with free access to Azure, developer tools, and learning resources. Please refer to the guide for instructions on how to access and register for the portal.

  • Zoom

    We are excited to announce that Minnesota State is launching Zoom as our new web conferencing solution

    Accessing Zoom Services

    Starting July 1, 2019, go to and choose Sign In using your Star ID.

    Need to Know Details about the Service

    Who can use Zoom?  All active Minnesota State employees (faculty and staff) and students are able to access the service by logging in with their Star ID.

    How long do we have Zoom?  Minnesota State has signed a four year agreement with Zoom that runs from June 14, 2019 to June 13, 2023.

    What features do I get with Zoom? – Zoom provides some of the same features you’ll find with other major video and web conferencing services. 

    Want more details?  Yes, please!  Keep reading…





    Wait. What? Does Zoom do…..

    Do you have specific questions about what features you’ll find with our license to Zoom?

    Meeting Rooms With a 300 person meeting room capacity, you can schedule different URLs for each meeting you host or use your Personal Meeting ID as a persistent meeting location.  Need more room, your account also gets a 500 person webinar space.

    Microphone and Telephone Audio If you can’t use the amazing audio quality of a microphone, enjoy the option to dial in or have Zoom call your phone.  There is no charge to use the telephone service.  Watch this video.

    Video If your camera and internet connection can handle it, you’ll enjoy HD quality video.  Don’t have a HD camera or a “super-fast” connection to the Internet, no worries, Zoom will accommodate you. Watch this video.

    Recordings Employees enjoy the ability to record their meetings to Zoom’s cloud service or their own computer. Recordings stored on Zoom’s cloud service will stick around for 365 days before they are deleted automatically.  If you need your recording to stick around longer, move your recording to the Minnesota State media service, Kaltura MediaSpace.  If you want employees can send Zoom cloud recordings directly to their Kaltura MediaSpace account.  Students can also record meetings to Zoom’s cloud service, but they only hang around 180 days.  Watch this video.

    Screen Sharing and Whiteboards Why tell, when you can show them!  Choose to share your computer screen or annotate on a whiteboard. If you are used to uploading a file within a meeting that will be displayed to participants, sorry, you’ll have to share your screen instead.  Watch this video.

    Breakout Rooms Do you want to facilitate small group discussion?  Breakout rooms are here to rescue you.  Watch this video.

    Room Systems / ITV IntegrationWant to use those high quality cameras in conference rooms and classrooms at your campus? Zoom can do that, too!  Just invite a “room system” by calling the SIP or H.323 number.  Watch this video.

    Mobile Device SupportIn addition to traditional Win/Mac versions, Zoom has covered all major mobile platforms including iPhones/iPads using iOS, Androids, Chromebooks using ChromeOS.  Even our Linux users will be happy!   Watch this video.

    Calendar IntegrationAdd the Zoom plugin to your Outlook account and add a Zoom meeting location right from your calendar invitation. This plugin makes sending an Outlook meeting invitation with Zoom so easy!  Watch this video.

    Zoom Help Center

    You can request assistance directly from Zoom 24 x 7, including public holidays, where agents or technical engineers are available for email or live support.  You can also find self-service guides at the Zoom Help Center or watch some of the Zoom Video Tutorials.

    You can always request assistance via the
    Minnesota State Service Desk.

    Download the PDF for more information on Zoom.

    How to install Zoom on IOS or Android devices.